What’s “Best” for one business might not be best for another business. But whichever business you are in, you would want to keep your customers engaged in the best possible way. So, you should look for a CRM that suits you best rather than finding the “Best” in the world. Free CRMs or CRMs that offer free tier will have a cap on various things like the number of users, or the number of contacts you can store. But one key feature that you should look for is the independence of a sales team – Paid tier CRMs generally need the help of a tech team to integrate the product with it, while free tier ones let you play around the features until you grasp it and then scale.
Having built a product that revolves around CRMs and Marketing product, we have come across a few of them that are elegant and easy to use and also has free tiers! Here are some of the best CRMs in no particular order.
Pipedrive positions itself as the CRM for startups. Their UI, when it was launched, I was wowed by the way it was made – very easy to visualize the sales funnel. They have a limited period full functionality trial post which it’s easy to take a call on if it suits your business or not. Their developer docs are easy to understand and implement – in case you need a deeper product integration. In case you want to quickly integrate your marketing apps like Facebook Marketing tool to Pipedrive, Wyzebulb can help you with that.
Any online survey about CRMs will definitely have Hubspot in it’s list of CRMs. It’s the most widely known and has the widest set of features compared to others. The fact that you can get a Marketing suite and Sales suite all at one place makes it even more lucrative. The developer docs for this are a little complex but can get a hang of it once you deep dive into the integrations. If your business is set to scale up rapidly, then Hubspot will be able to support you well. It is meant for all types of businesses – big or small. The widest variety of features like unlimited storage, telephony integrations , pipeline management and more are all given out for free.
Wyzebulb has deep integrations in place with Leadsquared so can speak about a lot of good things about them. Their free tier helps you get started and they have a very intuitive and easy way of importing leads into the system. Their Marketing automation for the Sales prospect is very slick and lets you run drip campaigns easily. They are heavily used in India – companies big and small have been getting onboarded onto Leadsquared. The full feature limited period free trial is a must use for you in case you’re looking to scale up your sales team quickly. For integrations to Facebook marketing tools and other workflows, you can check out here
The “Sprout” plan offered by Freshsales provides unlimited contacts, users and support but it lacks funnel views, easy management capability but it is enough to evaluate the product if it suites your business needs. Startups and mid market enterprises will find it easy and intuitive to use this product and get onboarded to it. You also get to use Freshdesk account that will help you in support ticket management as well. You can checkout their features here Freshdesk customer support software
Whichever CRM you decide to use, you would want to integrate your support system, marketing platforms like Google adwords, Landing pages, Facebook business to the CRM. This is where Wyzebulb can help you. We have in-built integrations with some of the CRMs listed here and if you are using any of the CRMs above or if you plan to use any other CRM, you can ping us here and we’ll integrate any app that has APIs with the CRM of your choice : https://www.wyzebulb.com